Call Center Representative/ technical Education, Training & Library - Holtsville, NY at Geebo

Call Center Representative/ technical

3.
4 Holtsville, NY Holtsville, NY Part-time Part-time $12 - $17 an hour $12 - $17 an hour 20 hours ago 20 hours ago 20 hours ago Job Title:
Call centre support Location:
Holtsville, NY Position type:
Onsite.
Remote
Responsibilities:
Provides assistance to customers during all phases of the inventory process.
Assists customers with their questions about how to set-up and operate our equipment to successfully conduct their inventories.
Coordinates internal operational activities to ensure each order/request is processed in a timely manner as agreed to with customer.
Prepares and enters required client information/requests into departments database to document customer interaction and resolution.
Works under close supervision to answer questions regarding company products and services.
Directs callers to appropriate resources Escalates complex questions to more senior representatives Qualifications HS Diploma and College background required.
Light IT background preferred.
Prior customer service experience a must.
Excellent communications skills.
Computer literate; exposure to Windows environment.
Worked remote previously preferred Spanish helpful Flexible availability (especially weekends) a plus Job Type:
Part-time Salary:
$12.
00 - $17.
00 per hour Schedule:
4 hour shift Monday to Friday Night shift Weekends as needed Application Question(s):
Do you have any experience with call center software Shift availability:
Night Shift (Preferred) Overnight Shift (Preferred) Work Location:
Remote.
Estimated Salary: $20 to $28 per hour based on qualifications.

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