Tax Examiner Technician (Appeals Quality Measurement Systems Reviewer) (*Detail Opportunity Only*)

HelpDuties Summary
WHAT DOES A TAX EXAMINING TECHNICIAN AQMS REVIEWER DO? Tax Examining Technician, serves as a closed case reviewer in the Appeals Quality Measurement System (AQMS) function. The incumbent performs a comprehensive review of cases and case-processing procedures by Account and Processing Support (APS) staff.
WHAT IS THE APPEALS DIVISION? Independent by statute and staffed by highly trained professionals, the Appeals function provides alternative dispute resolution for any taxpayer contesting IRS compliance actions. Appeals represents the last opportunity for the IRS and a taxpayer to resolve disputes prior to litigation, and ensures that all taxpayers can receive an impartial review of their tax case. This impartial review is essential to the integrity of the American tax system.
1 position located in Office of Appeals, Case & Operations Support, AQMS. Remain in current Appeals post of duty. See location question for specified POD's.
Learn more about this agency
As a Tax Examining Technician (AQMS Reviewer), you will:
Perform quality reviews of Appeals cases closed through APS using Appeals Quality Standards and Attributes (AQSA).
Interpret and apply AQSA using the Appeals Quality Measurement Standards Guideline. Evaluate APS casework by the application of closed case review standards and related specific attributes and procedures as defined by the Guideline. Determine whether case processing performed by APS is consistent with tax law, procedure and policy requirements.
Perform quality case reviews including but not limited to: timely carding in of cases; determining whether the interest was correctly computed and if all adjustments were correctly and timely assessed/abated; reviewing the case to ensure that all applicable procedures were followed and determining whether the time span and time applied was appropriate.
Analyze and review for quality compliance, each case to determine the scope and nature of the complex interest calculation issues and problems, which may include researching the net rate interest netting process of overlapping periods of debit and credit interest, and other special situations.
Analyze and review the conditions and complicating factors of closed cases, including numerous computational errors, multiple tax years, and multiple adjustment issues to compute complex interest calculations, credit transfers, etc. of all case issues including tax, penalties and interest.
Prepare, maintain and update technical/desk procedures, and review internal procedures for consistency in the application of tax law under manual computation or for issues that are not covered by existing procedures and act as a contact point for related program activities.
Conduct research and provide guidance, feedback, reports and analyses on program operations and results. Work with team members to identify ways to improve the quality review process, including sharing best practices, institutional knowledge, and a review of established policies and procedures.
Keep current with significant changes in the Internal Revenue Code, regulations, the IRM, court decisions, and other tax publications which relate to assigned areas of responsibilities.
WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at www.jobs.irs.gov
Travel Required
Occasional travel - Travel locally and/or overnight 1 to 5 nights per month possible.
Supervisory status
Promotion Potential
Who May ApplyThis job is open to?This vacancy is Remain in POD opened to:
Current IRS Internal/Agency Employees
Questions? This job is open to 1 group.
Job family (Series)
0592 Tax Examining
HelpRequirements Conditions of Employment
Please refer to "Conditions of Employment."
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Employees will remain in current bargaining unit status.
This assignment is for up to three years in length.
Must be a U.S. Citizen or National and current TE GS-0592-09 in Appeals
IRS Employees on Career or Career Conditional Appointments
You must meet the following requirements by the closing date of this announcement.
BASIC REQUIREMENTS: (All grade levels)
GS-09 LEVEL: This position is a lateral rotational assignment for a current GS-09 Tax Examiner (0592) position in Appeals with no change to your post of duty. You must have held this GS-592-09 position for 52 weeks. Specialized experience for this position includes: experience working/adjusting individual and/or business accounts, applying tax law, regulations, practices, tax forms, notices, bills, and other documents relative to this position. Identifying organizational functions, terminology, quality assurance techniques and reporting requirements in order to coordinate workflow and resolve related problems; reviewing and applying administrative policies, procedures and functions to provide support for processing the work. Experience identifying the nature and scope of complex (e.g., back-outs, identity theft, manual refunds, carrybacks/forwards, not all included) problems or issues; make appropriate adjustments to accounts, and advise the taxpayer of options for resolutions. In addition, you should be familiar with on-line systems, research materials, technology and tools to resolve taxpayer's inquiries/issues.
The experience may have been gained in the public sector, private sector or VolunteerService. One year of experience refers to full-time work; part- time work is considered on a prorated basis.
To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.
This is a Detail Opportunity Only NO promotion potential OR change in current post of duty. Remain in POD.
In addition to the above requirements, you must currently be a GS-0592-9 Appeals Tax Examining Technician.

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