", "identifier": { "@type": "PropertyValue", "name": "Internal Revenue Service", "value": "30426" }, "datePosted" : "2018-11-30", "employmentType" : "FULL_TIME", "hiringOrganization" : { "@type" : "Organization", "name" : "Internal Revenue Service" }, "jobLocation" : { "@type" : "Place", "address" : { "@type" : "PostalAddress", "addressLocality" : "Holtsville", "addressRegion" : "NY", "postalCode" : "11742", "addressCountry": "US" } } } }
[Close] 

Human Resources Assistant *12 Month Roster* (***2nd AMENDMENT***) (Personnel Actions Representative)

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Duties
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## Duties
### Summary
WHAT IS THE HUMAN CAPITAL OFFICE? The HCO mission is to make IRS an employer of choice and a leader in human capital planning and management. It develops strategies and tools for recruiting, hiring, developing and retaining a highly skilled and high performing workforce to support the IRS mission. HCO develops and implements technology-enabled systems to improve human capital planning and management and to empower employees to achieve their potential.
See Other Information for Locations
Learn more about this agency
### Responsibilities
WHAT DOES A HUMAN RESOURCES ASSISTANT DO? As a Human Resources Assistant, you will provide clerical, administrative and limited technical support to personnel engaged in personnel management functions such as employee benefits, recruitment and placement, personnel/payroll processing, classification, labor relations, and employee development. In this position you will provide evaluation and analysis involving practices and principles of the assigned program specialty.
As a Human Resources Assistant you will :
Analyzes and perfects nationwide non-competitive SF-52 personnel actions, including determining basic and technical qualifications and difficult pay setting and processing back pay cases resulting from administrative oversight or informal settlements.
Assists employees and managers in resolving both routine and complicated personnel action issues/problems identified by the PAR by providing technical information on a wide range of personnel issues to employees and managers.
May provide assistance and administrative support to Human Resources Specialists by reviewing, coding and perfecting requests for pay related personnel actions (SF-52s) for their final approval.
Approves non-pay personnel actions.
Develops, analyzes, and evaluates information involving the research of records and the nature of each action submitted including the way it was presented in order to inform and advise, answer inquiries, or resolve problems related to the unique circumstances of each action.
Provides assistance to management in identifying actual and/or potential problems and recommending solutions, e.g., initiating detailed referrals to a Subject Matter Expert within the Human Capital Office and Payroll Center Offices. Interacts with all Employment Offices to ensure consistency, timelines and accuracy of nationwide non-competitive actions.
Provides input on program procedures and techniques to improve customer knowledge and accuracy of personnel actions submitted. Identifies error trends and makes recommendations for resolution.
Responds as a subject matter expert to agency-wide Employee Resource Center ticket requests that are not resolved by the TPB Employee Account Representatives.
As appropriate, refers inquiries of a technical nature to the HR Connect Command Center, i.e., NOA (Nature of Action) Inquiries, Reports-To issues, and organizational position discrepancies. Coordinates, as necessary, with Payroll Center Offices to ensure accuracy of employee accounts.
If you are selected at a lower grade level, you will have the opportunity to learn to perform all these duties, and will receive training to help you grow in this position.
WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at www.jobs.irs.gov
### Travel Required
Occasional travel - Travel locally and or overnight 1 to 5 nights per month.
##### Supervisory status
No
##### Promotion Potential
07
#### Job family (Series)
0203 Human Resources Assistance
Requirements
Help
## Requirements
### Conditions of Employment
Please refer to "Conditions of Employment."
Click "Print Preview" to review the entire announcement before applying.
IRS Employees on Career or Career Conditional Appointments
Must be a U. S. Citizen or National.
.
### Qualifications
You must meet the following requirements by the closing date of this announcement:
GS-5 LEVEL: You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-04 grade level in the Federal Service. Specialized experience is experience demonstrating a knowledge of standard procedures and requirements related to an assigned human resource management function(s) to perform a variety of clerical duties that support the assigned function(s). Examples: Maintaining position description books, classification standards, and files; Providing routine information to managers and employees on various human resources issues; Reviewing requests for personnel actions and position descriptions for format, completeness, and consistency; Providing support work to others managing programs (e.g. training programs, education programs, etc); Participating in preparing course materials for printing and distribution; and preparing vacancy announcements for review for less complex positions. OR
You may substitute education for experience as follows: A Bachelor's degree or 4 years of education above high school in any field of study from an accredited college or university. OR You may qualify by a combination of experience and education. Options for qualifying based on a combination will be identified in the online questions.
GS-6 LEVEL: You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-05 grade level in the Federal Service. Specialized experience is experience demonstrating knowledge of and skill applying an extensive body of human resources management rules, procedures and operations pertaining to the specific functional assignment. Knowledge of and skill using various computer equipment and software equipment to prepare documents, input data, compile and generate reports and monitor administrative controls. Examples: Preparing vacancy announcements; Screening applicants against minimum experience and educational requirements; Reviewing position descriptions for format, completeness, and consistency; Reviewing or processing requests for personnel actions; Gathering data and preparing reports and documents; Providing information to managers and employees on various human resources issues; Researching, correcting, and validating pay transactions; and utilizing office automation and various program applications in order to research information.
GS-7 LEVEL: You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-06 grade level in the Federal Service. Specialized experience is experience demonstrating knowledge of and skill applying, a comprehensive body of human resources management rules, procedures, and technical methods pertaining to the specific functional assignment. Knowledge and skill using various computer equipment and software equipment to prepare documents, input data, compile and generate reports and monitor administrative controls. Examples: Preparing vacancy announcements; Screening applicants against minimum experience and educational requirements; Performing classification reviews of clerical and paraprofessional positions; Providing information to managers and employees on various human resources issues (e.g., employee benefits, labor relations, staffing, recruitment, position classification, worker?s compensation, etc.); Utilizing office automation and various program applications in order to research information; Utilizing personal computers to gather, maintain and compile statistical data on performance development activities; Participating in course development activities such as gathering data and conducting limited task analyses and preparing reports; and utilizing personnel and payroll systems to affect a variety of personnel and pay actions.
-The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-timework; part-timework is considered on a prorated basis.
To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.
In addition to the above requirements, for grades 6 & 7 you must meet the following: You must have been at the next lower grade level of the grade you are applying to for 52 weeks (time-in-grade requirement).
### Education
### Additional information
?This announcement is being amended to notify applicants that the following locations are no longer being considered: New Carrollton, MD; St Paul, MN; Martinsburg, WV; Memphis, TN; and Ogden, UT?.
Up to 20 positions will be in the Human Capital Office, Non-Competitive Action Center (NCAC) located at Holtsville, New York, Building Code NY0376.
This is a roster announcement open contiuously and allows the applicants to apply up to the last cut off date listed in the announcement. The roster will be used to fill positions throughout the next 12 months. We are projecting approximately 20 vacancies may be filled during the life of this roster open period of 02/07/2018 to 12/11/2018, selections may be made through 03/11/2019. Contingent upon funding and space requirements, one or more vacancies may be filled as they become available during the life of this roster. Applicants need to apply and be eligible by 11:59 p.m. Eastern Time (ET) at the close of each of the following cutoff dates to be considered: 02/21/2018, 06/21/2018, 09/12/2018 and 12/11/2018 . Applicants may also update their applications by the cut off dates listed.
POSITION DESCRIPTIONS: GS-05 96234; GS-06 96233; GS-07 96232 A PM/C SharePoint site is available for IRS Employees at: https://organization.ds.irsnet.gov/sites/HCOETS/PMC/SPDLibrary/SitePages/Home.aspx
CONDITIONS OF EMPLOYMENT :
We may select from this announcement or any other source to fill one or more vacancies.
This is a 12 month roster.
This is a non-bargaining unit position.
Alternative work schedule, staggered work hours or telework may be available.
Tour of Duty: Monday - Friday, Dayshift
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### How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your application includes your resume, responses to the online questions, and required supporting documents. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a ?not qualified? determination.
Rating: Your application will be evaluated on the competencies of the position to be filled per the IRS Merit Promotion Plan in the following areas: Customer Service, Interpersonal Skills, Managing and Organizing Information, Problem Solving, Reading, Writing.
Your application will also be rated and ranked among others, based on your responses to the online questions, regarding your experience, education, training, performance appraisals and awards relevant to the duties of this position. IRS employees may obtain most recent awards listing at https://persinfo.web.irs.gov/ Your rating may be lowered, if your responses to the online questions are not supported by the education and/or experience described in your application.
Referral: You will be assigned to one of three quality groups. Each group represents a quality level (i.e., Superior/Best Qualified, Highly Qualified, Qualified). Candidates will be considered in quality group order.
If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. You may be required to participate in a selection interview (telephonic and/or in person at the discretion of the Selecting Official in accordance with hiring polices). We will not reimburse costs related to the interview such as travel to and from the interview site.
If you are a displaced or surplus Treasury employee eligible for the Career Transition Assistance Plan (CTAP) , you must receive a score of , HIGHLY QUALIFIED or better to be rated as well qualified to receive special selection priority.
To preview questions please click here.
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### Background checks and security clearance
##### Security clearance
Not Applicable
##### Drug test required
No
Required Documents
Help
## Required Documents
A complete application includes 1. A resume, 2. Vacancy question responses, and 3. Submission of any required documents . Please note that if you do not provide all required information, as specified in this announcement, you will not be considered for this position (or may not receive the special consideration for which you may be eligible).
All applicants are required to submit a resume either by creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional.) http://www.jobs.irs.gov/downloads/CoverLetterTips.pdf
To receive full credit for relevant experience, please list the month/year and number of hours worked for experience listed on your resume. We suggest that you preview the online questions, as you may need to customize your resume to ensure that it supports your responses to these questions. Please view resume tips http://www.jobs.irs.gov/downloads/ResumeTips.pdf
Career Transition Assistance Plan (CTAP) DOCUMENTATION If you are a displaced or surplus Treasury employee, click CTAP for eligibility and a detailed list of required documents. IRS CTAP eligibles can apply for jobs within and outside the commuting area.
IRS Reassignment Preference Program (RPP) You must meet the requirements in your RPP notice. Submit a copy of your RPP Notice along with a copy of your most recent annual performance appraisal. Your performance appraisal must have a fully successful or higher overall rating.
PERFORMANCE APPRAISAL/AWARDS Submit a copy of your most recent completed performance appraisal. If a revalidated appraisal is used for merit promotion, the supervisor must prepare a narrative for each critical job element that does not have a narrative describing the performance in the appraisal period covered by the rating. Note: If you are a manager or management official, your most recent annual performance appraisal must be used for the overall rating identified.
EDUCATION DOCUMENTATION If you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. If the position has specific education requirements and you are currently (or have previously been) in the Federal job series to be filled, there is no need to submit a transcript or equivalent at this time . An official transcript will be required if you are selected. A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.
If you are qualifying based on foreign education, you must submit proof of creditability of education as evaluated by a credentialing agency. Refer to the OPM instructions.
#### If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Benefits
Help
## Benefits
A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How to Apply
Help
## How to Apply
The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement . We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact Alesha Harrison at 513-975-6314 by noon ET on the announcement's closing date.
Treasury believes in a working environment that supports inclusion; please view our reasonable accommodation policies and procedures at http://jobs.irs.gov/seasonal/reasonable-accommodation.html . We will provide reasonable accommodation to applicants with disabilities on a case-by-case basis. Please contact Alesha Harrison at 513-975-6314 if you require this for any part of the application and hiring process.
To begin, either click the ?Create a New Account? button and follow the prompts to register or if you previously registered, click the "Apply Online" button and follow the prompts.
You will be re-directed to Treasury?s CareerConnector system to complete your application process; answer the online questions, and submit all required documents. (To submit supporting documents, click one of the available options; Upload; Fax; or Reuse existing documents. To protect your privacy, we suggest you first remove your SSN). Also, go to ?My Account? to view and update your information, as necessary.
To complete , you must click the ?Finish? button located at the bottom of the ?Application Review? page.
To verify your application is complete, log into your USAJOBS account, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received.
To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
If you are experiencing system issues with your application, please contact the CareerConnector Help Desk at careerconnectorhelp@treasury.gov and/or the USAJOBS Help Desk .
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### Agency contact information
### IRS JOBS ONLINE HELP DESK
##### Phone
866-743-5748, Option 1
##### Fax
000-000-0000
##### Email
hco.internal.ci.section1@irs.gov
##### Address
INTERNAL REVENUE SERVICE
Employment Center East, Section 3
550 Main Street, Room 5015
Cincinnati, Ohio 45202
United States
Learn more about this agency
### Next steps
You may check the status of your application for this position at any time by logging onto the USAJOBS ?My Account? tab and clicking on ?Application Status.? For a more detailed update of your application status, you may click on ?more information.?
Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.
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Fair & Transparent
## Fair & Transparent
The Federal hiring process is setup to be fair and transparent. Please read the following guidance.
### Equal Employment Opportunity Policy
The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
Equal Employment Opportunity (EEO) for federal employees & job applicants
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### Reasonable Accommodation Policy
Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.
Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:
An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.
You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.
Learn more about disability employment and reasonable accommodations or how to contact an agency.
Read more
#### Legal and regulatory guidance
Financial suitability
Social security number request
Privacy Act
Signature and false statements
Selective Service
New employee probationary period
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/490766500. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
Open & closing dates: 02/07/2018 to 12/11/2018
Service: Competitive
Pay scale & grade: GS 05 - 07
Salary: $38,245 to $61,584 per year
Appointment type: Permanent
Work schedule: Full-Time - Full Time

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