Customer Service Representative

Customer Care Representative

Location: Holtsville, NY 11742

Shift timings:

First Shift: 7:00am - 3:00pm ?


Training is paid.



  • Provides front-line customer service support via phone to all ?internal and external customers.

  • College students work well.

Position Description:

  • Doesn't have to have CSR experience, will take a strong worker who can attend the full CSR training.

  • Provides front-line customer service support via phone to all CLIENT?s internal and external customers.


  • Assists customers with their questions about how to set-up and operate our equipment to successfully conduct their inventories.

  • Prepares and enters required client information/requests into department?s database to document customer interaction and resolution.

  • Provides assistance to customers during all phases of the inventory process.

  • Obtains a working knowledge of product functionality/ performance and troubleshooting methodologies to assist clients when they call in for assistance.


  • Some prior customer service experience a must.

  • Excellent communications skills.

  • Computer literate; exposure to Windows environment.

  • IT background - Access Point, IP Address, and basic IT experience will be key in their success.

  • College students work well.

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