[Close] 

Customer Service Representative

Customer Care Representative


Location: Holtsville, NY 11742


Shift timings:


First Shift: 7:00am - 3:00pm ?


?


Training is paid.


?


Overview



  • Provides front-line customer service support via phone to all ?internal and external customers.

  • College students work well.


Position Description:



  • Doesn't have to have CSR experience, will take a strong worker who can attend the full CSR training.

  • Provides front-line customer service support via phone to all CLIENT?s internal and external customers.


Responsibilities:



  • Assists customers with their questions about how to set-up and operate our equipment to successfully conduct their inventories.

  • Prepares and enters required client information/requests into department?s database to document customer interaction and resolution.

  • Provides assistance to customers during all phases of the inventory process.

  • Obtains a working knowledge of product functionality/ performance and troubleshooting methodologies to assist clients when they call in for assistance.


Qualifications



  • Some prior customer service experience a must.

  • Excellent communications skills.

  • Computer literate; exposure to Windows environment.

  • IT background - Access Point, IP Address, and basic IT experience will be key in their success.

  • College students work well.



Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.

More Jobs

Customer Service Representative
Syosset, NY OfficeTeam
Customer Service Representative
Buffalo, NY Raymour & Flanigan
Customer Service Representative
Westhampton, NY HW Staffing Solutions
Customer Service Representative - Call Center ...
Albany, NY The Panther Group
Customer Service Representatives--Hiring for J...
Rochester, NY Staples
Customer Service Representative
Ithaca, NY Nesco Resource